Follow

How can I transfer my ticket to a different event?

This option is only available where the event owner has multiple events and has allowed participants to transfer between them.  So where available:

  1. Please go to my.trumin.com and login.
  2. Under My Events, select 'Transfer' for the ticket you wish to transfer.
  3. Select the Transfer Ticket button that appears.
  4. Select the event you wish to transfer to from the drop down menu on the second line, click 'select'.
  5. If there is a charge for transferring your ticket, or a difference in ticket price, it will now be displayed.
  6. Please click on "Next"
  7. You will be taken to the payment screen, please enter your information.
  8. A confirmation message will appear, along with a confirmation email.

Please note there may be a transfer deadline - please see relevant event for more information on this. 

Was this article helpful?
1 out of 25 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk